Breakdown not working with formula indicator
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-23-2024 10:57 AM
I'm encountering a problem with a formula indicator's breakdown by priority in Analytics Hub.
The automated indicators used in the formula display correctly with the breakdown when viewed in Analytics Hub, but the formula indicator (which calculates the % of Security Incidents resolved within SLA) shows no data when I select Breakdowns->Priority (although it works when no Breakdown is applied).
The formula syntax should be correct, not using { }, and data collection is up-to-date.
As the breakdown settings are consistent across all indicators I am really confused why it's working on the automated indicators but not on the formula indicator. Did anyone face a similar issue before?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-25-2024 11:27 PM
Hi @pat222 ,
Have you ensured that the breakdown is applied on all automated indicators utilized in the formula indicator, and also that the breakdown is applied in the formula indicator?
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-26-2024 12:59 AM
Hi @AndersBGS ,
thanks for offering your help. Yes the same breakdown was applied on all indicators and it works for both automated indicators.
Best regards
Pat
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-26-2024 05:20 AM
Hi @pat222 ,
All right, can you please share a snip of your formula and also the breakdown configuration?
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-26-2024 06:42 AM