Bring manual Email option in RITM and SCTASK)

[Tharun15]

In incident form, we have option to send manual E-mail notification; How can we get this feature in RITM and Catalog Task?

[Tharun15]

Hi Ashutosh thanks for quick reply,

i have created email client template,but still TO field empty 

please find the below

thanks,

kumar

[Ashutosh Munot1]

Just give :

request.requested_for

Thanks,
Ashutosh Munot

[Tharun15]

thanks much ashutosh,

now it's coming good, but i dont need reply To:IT Service Desk <dev18542@service-now.com>

[Ashutosh Munot1 · Accepted solution]

https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/notification/task/t_SetFromAddClientTemp.html

[Tharun15]

thank you Ashutosh

thanks,

kumar