Hi, when requests are rejected, the system autogenerates comments onto the request and displays the comments onto the activity stream.
I identified the business rule that creates the comment and I am trying to decipher through the script code to determine what I can comment out so that these comments are no longer generated. Business Rule: Approval Events (Task).
I thought I could comment out Line 94 but it doesn't appear to be the solution. Can someone point me in the right direction?
Thanks in advanced!
function checkRequest() {
var task = current.sysapproval.sys_class_name || current.source_table;
return (task == 'sc_request');
}
function checkSCTask() {
var task = current.sysapproval.sys_class_name || current.source_table;
return (task == 'sc_task');
}
function checkStdChange() {
var task = current.sysapproval.sys_class_name || current.source_table;
return (task == 'std_change_proposal');
}
function getApproverUserName(approver) {
var username = approver.getDisplayValue();
if (!GlideDomainSupport.isDataSeparationEnabled())
return username;
if (GlideStringUtil.notNil(username))
return username;
return sn_fd.FlowAPI.getApproverUsername(approver.sys_id);
}
function isFlowDesigner(me) {
if (!me.wf_activity.nil())
return false;
if (!me.group.nil() && (me.group.wait_for == "process_flow"))
return true;
var listenerGr = new GlideRecord('sys_flow_listener');
var qc1 = listenerGr.addQuery('listening_to', me.sysapproval);
qc1.addOrCondition('listening_to', me.document_id);
listenerGr.addQuery('source_table', getSourceTable(me));
listenerGr.addQuery('name', 'Ask For Approval');
listenerGr.addQuery('state', 'WAITING');
listenerGr.query();
return listenerGr.hasNext();
}
function getComment(isFlowDesigner, username, comment) {
if (isFlowDesigner) {
var myComment = "{0} " + comment;
return gs.getMessage(myComment, username);
}
return username + " " + comment;
}
var isRequest = checkRequest();
var isSCTask = checkSCTask();
var isStdChange = checkStdChange();
var isFD = isFlowDesigner(current);
if (current.state.changes() && current.state=='cancelled') {
var event = "approval.cancelled";
if (isRequest)
event = "request.approval.cancelled";
else if (isSCTask)
event = "sc_task.approval.cancelled";
else if (isStdChange)
event = "std_change_proposal.approval.cancelled";
gs.eventQueue(event, current, gs.getUserID(), gs.getUserName());
}
if (current.state.changes() && current.state=='requested') {
var event = "approval.inserted";
if (isRequest)
event = "request.approval.inserted";
else if (isSCTask)
event = "sc_task.approval.inserted";
else if (isStdChange)
event = "std_change_proposal.approval.inserted";
gs.eventQueue(event, current, gs.getUserID(), gs.getUserName());
var approvalComment = getComment(isFD, getApproverUserName(current.approver), "requested to approve task");
updateTask(current, approvalComment);
}
if (current.state.changes() && current.state=='rejected') {
var event = "approval.rejected";
if (isRequest)
event = "request.approval.rejected";
else if (isSCTask)
event = "sc_task.approval.rejected";
else if (isStdChange)
event = "std_change_proposal.approval.rejected";
gs.eventQueue(event, current, current.state, previous.state);
var isAuto = ((current.operation() == 'insert') && isFD)?"auto ":"";
var approvalComment = getComment(isFD, getApproverUserName(current.approver), isAuto + "rejected the task.");
updateTask(current, approvalComment, current.comments.getJournalEntry(-1));
notifyMyFriends(current);
}
if (current.state.changes() && current.state=='approved') {
var isAuto = ((current.operation() == 'insert') && isFD)?"auto ":"";
var approvalComment = getComment(isFD, getApproverUserName(current.approver), isAuto + "approved the task.");
updateTask(current, approvalComment, current.comments.getJournalEntry(-1));
}
function notifyMyFriends(me) {
var friends = new GlideRecord('sysapproval_approver');
friends.addQuery('sysapproval', me.sysapproval);
friends.query();
while(friends.next()) {
if (friends.approver.toString() != me.approver.toString()) {
gs.eventQueue("approval.rejected.by.other", me, friends.approver);
}
}
}
function getSourceTable(me) {
if (!me.source_table.nil()) {
return me.source_table;
}
if (!me.sysapproval.nil()) {
return me.sysapproval.getRefRecord().getTableName();
}
return null;
}
function updateTask(me, journal, comments) {
var isWorkflow = false;
var isProcessGuide = false;
var tableName = "task";
if (isFD) {
if (gs.getProperty("com.glide.hub.flow.approval.history_comment", "true") != "true")
return;
if (!me.source_table.nil())
tableName = me.source_table;
}
else {
// if this is for a group approval, don't log this user action since the Group Approval Activity will handle the logging
if (!current.group.nil())
return;
// only log the user approval activity for workflows when specifically turned on
// otherwise, we spam the approval history log when it is almost never desired to track via the approval history journal field
isWorkflow = !current.wf_activity.nil();
if (isWorkflow && (gs.getProperty("glide.workflow.user_approval_history") != "true"))
return;
isProcessGuide = !current.process_step.nil();
}
if (comments)
journal += "\n\n" + gs.getMessage("Approval comments") + ":\n" + comments;
var task = new GlideRecord(tableName);
if (task.get(me.sysapproval)) {
if (isWorkflow || isProcessGuide)
task.setUseEngines(false);
if (!me.approval_journal_column.nil()) {
if (typeof task[me.approval_journal_column].setJournalEntry === 'function') {
task[me.approval_journal_column].setJournalEntry(journal);
task.update();
return;
}
}
if (typeof task.approval_history.setJournalEntry === 'function') {
task.approval_history.setJournalEntry(journal);
task.update();
return;
}
}
// When the approval record is created by WF, the approval record itself has the parent record's sys_id
// in 'sysapproval' field but parent record may not be available in 'task' table yet.
if (!me.approval_journal_column.nil()) {
if (typeof me.sysapproval[me.approval_journal_column].setJournalEntry === 'function') {
me.sysapproval[me.approval_journal_column].setJournalEntry(journal);
return;
}
}
if (typeof me.sysapproval.approval_history.setJournalEntry === 'function') {
me.sysapproval.approval_history.setJournalEntry(journal);
return;
}
}
1 ACCEPTED SOLUTION
