Business rule getting triggered even when conditions are not matching

[sath]

Hi,

I have created a UI action ''Create Defect' on stories. When a defect created from story is closed complete, story state should be moved to ready for testing, I have created a update and after business rule on defect to move the story to ready for testing.

(function executeRule(current, previous /*null when async*/ ) {
    var story = new GlideRecord('rm_story');
    story.addQuery('sys_id', current.reported_against);
    story.query();
    if (story.next()) {
        if (current.state == '3') {
            story.state = '-7';
           
        } else if (current.state == '7') {
            story.state = '-7';
            
        }
        story.update();
    }
})(current, previous);

This business rule is working fine except it's creating below error message even when I move the defect to closed complete. And I'm not changing any product or project field on story.

Please assist.

[Medi C]

@sath  could you please tell the values of product and project on the story, are they null?

[sath]

Product value is populated and I don't even see project field on story table. This is OOB BR

[Ankur Bawiskar]

@sath 

did you check the update is causing some other update business rule to run which is causing the BR in your screenshot to trigger?

Did you debug business rules and see?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[sath]

Hi @Ankur Bawiskar , I don't see any logic that triggering this BR "Set Product Backlog Type" and don't see much info on debug business rule as well.

[Vishal Jaswal]

Hello @sath 

try below

(function executeRule(current, previous /*null when async*/) {
var story = new GlideRecord('rm_story');
story.addQuery('sys_id', current.reported_against);
story.query();

if (story.next()) {
if (current.state == '3' || current.state == '7') {
story.state = '-7';
story.setWorkflow(false); // Prevents triggering other rules/workflows
story.update();
story.setWorkflow(true); // Restores normal workflow execution
}
}
})(current, previous);