We have a Business Rule that will mark a true/false box (SM aaS/u_sm_aas) on our Account form true, if the Account has an Active Entitlement with a certain Product Model Number (see attached screenshot/s). It is marking the box true when an Entitlement is created with one of the Product Model Numbers, but if it expires and the Entitlement changes to false, the SM aaS box remains true. I've tested this with just one Entitlement on the Account. So, it didn't need to check for other active/deactivated Entitlements with one of these Model Numbers.
So, the Business Rule needs to check all the Entitlements on the Account to see if any of the Part Numbers are listed. If it does, and any are Active, the SM aaS box should be true. If it checks to see if any Entitlements have any of those Model Numbers and all are not Active, then it needs to make the SM aaS box false. Can this be configured in the script? For example, whenever any Entitlement is added/inserted or updated, it checks for these conditions? Or, do you think this is better configured as a Scheduled Job/script? To run a few times per day? If script updates are required, can you provide sample code?
