Business Rule Not Working for Specified Role

[Sofija]

Hello! I feel a little stuck with a business rule which does not seem to be running correctly, and would appreciate your help.

My objective was to create a BS on Incident form that would default Assignment Group based on the role Opened by user had. I did create a role called itil_servicedesk and assigned to certain groups. I also created the following BS rule:

However, once I go on to test the functionality works only for me as an admin (though I am dont have itil_servicedesk) role, but does not work for the groups that have the itil_servicedesk role. Any ideas why? I would like it to work only for itil_servicedesk role and it should not work for admins.

[Sofija]

I tried with client script previously too, but something wasnt right either that's why I wanted to go back to basics and try BS again. I am obviously missing something... 😕

[Mike Allen]

That line should be if(gr.hasNext()).

[Sofija]

Didnt work I checked sys_id a few times and syntax is ok, but no luck...

[Pradeep Sharma]

Can you paste your code here once.

[Sofija]

Here it is (I used Alan Lowrance script as the last try, but I actually got syntax errors before even testing it):

NOTE: I changed group to role on line 4 as itil_servicedesk that Alan refers to is a role rather than group I wanted to use.