Business rule to trigger catalog item

[Rocky5]

Hello Experts,

In the scoped custom application.. I need to submit catalog item when a ticket is updated.. 

not sure how BR should be like.. any help with script is much appreciated.

thanks,

Rocky

[Bert_c1]

You can define a BR to run when a record in the "ticket" table is updated, that creates a record in the sc_cat_item table.

look at OOB examples in your instance:

https://<instance_name>.service-now.com/sys_script_list.do?sysparm_query=GOTOnameSTARTSWITHCreate&sysparm_view= 

[Rocky5]

Hi Bert,

I am not looking to create a catalog item. But looking to submit an existing catalog item when a ticket in the scoped application is updated. Like CartJs which is not working in scoped app.

thanks,

Rocky.