CAB Notification to send to opened by, Delegate, Board members and Board group

[Rairai31]

Hi All,

I have a requirement to send the notification to Opened by, delegates, board members and group using CAB Attendee meeting invitation which is an OOB. I already added the Opened by on the script include (CABAgendaItem) and on the notification, I have added the delegates, board members, and group. But when I trigger the notification, it is triggers multiple (I believe depending on how many attendees (Reason=attendees)) it has. Can you please help me why it behaves like this? How can I achieve the requirement? Thank you.

[amaradiswamy]

Hi @Rairai31 

It looks like there are more than 100 recipients of the emails that's why system will send more than 1 email to make sure all the recipients are covered. There is a property "glide.email.smtp.max_recipients" which controls the maximum number of recipients in a single email. 

[Rairai31]

Hi @amaradiswamy, I really appreciate your response. The total recipient per email is only 3-4 users. 1 of the cab board is a group containing the 4 group member with DL and the other CAB Board is 1 user. One of the Attendee is the Opened by and the other is manually added.

What happens is in the first email trigger it contains the DL email, cab manager and delegate, 2nd email notification contains DL email, cab manager, delegate and 1 attendee (opened by), the 3rd notification the recipient is DL email, cab manager, delegate and the other attendee. I am not sure why 1 notification triggers multiple email. Thank you.

[amaradiswamy]

Open each email from the email logs to check which notification is triggering these emails

[Rairai31]

Hi @amaradiswamy  - They have all the same event and notification.