Calculate the time taken for acknowledgement of the alert

Rakshanda Kunte
Tera Contributor

Hi All,

 

I need to calculate below fields values for alert. If end user acknowledges an alert, at what time and duration to acknowledge that alert.

 

I am working on the subflow and need to get below field values.

 

Below are field types:

Time to acknowledge - Duration 

Acknowledged at - Date/Time

 

RakshandaKunte_0-1686296403143.png

 

Can anyone help with script or logic on this?

 

Thank you for your help..!!

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