Call JS include in service portal

[ark6]

Hi,

I want to call JS files from service portal.

I have tried to use the JS includes tab in the themes, however it doesnot seem to work.

Do I need to call it by making a UI script?

Regards,

Ark

[lorisd_avanzo]

Hi Ark,

The UI Script solution seems to be the correct one. The below community post may help:

Service Portal UI Script or Reusable functions in Client Scripts

Regards,

Loris

[ark6]

Sorry Loris, unfortunately its not working

[philengles]

Hi Arka,
    Did you get your dependency to work for you?

Best,

  Phil E.

[philengles]

Hi Arka,

    Yes this requirement is achievable, this hasn't been extremely well documented but I can do my best to walk you through how to do it. So the missing "table" link that will really help you get started is m2m_sp_widget_dependency table. From there you will be able to see that one record on that table will hold reference to the Dependency (sp_dependency table) and the widget itself (sp_widget table). The dependency will ultimately be loaded in as a UI Script (sys_ui_script table), in the script field I would just copy and paste the code you wanted into the script field. Part of the confusing layout of the sp_dependency is that you can included multiple JS includes (UI scripts) so you can keep a collection of dependencies; the reason I bring this up is because there is one last table to be concerned about which is the m2m_sp_dependency_js_include table. I hope this helps and if there is any more information I can provide on how achieve what you are accomplishing please let me know, I will be happy to spend some more time with you and this requirement.

Best Regards,
    Philip Engles
    philip.engles@techport13.com