Hello Snow community,
we are using custom form on service portal to show incident details. therefore, I need to create a custom button (like ui action) for users, which will allow them to reopen an incident.
I successfully create a widget based on:
https://www.servicenowelite.com/blog/2017/5/12/service-portal-resolve-incident-button
but, I need to call it on my custom form from the regular button (Reopen incident) and not from the green top right corner, and I don't know how.
I tried this:
$scope.reOpenincident = function() {
g_form.submit('sysverb_update_and_stay');
spModal.open({
widget:'re_open_incident',
//widgetInput:{param1:0},
size:'md'}).then(function() {
})
}
but it just open an empty modal, not calling my widget.
did someone face this before?
Thanks in advance,
Tomer.
