Our organization currently has over 1,000 active dashboards on ServiceNow, and I suspect not all of them are in use, leading to unnecessary clutter and potential performance issues.I came across a helpful forum post by Adam Stout on "Tracking and Rep...
Team,I have a reference type variable 'Requested for' (a reference to the sys_user table).Here I want to display only those users whose user_name (User ID) should only contain Numbers (0 to 9) and NOT contain any Alphabets (a to z OR A to Z).Per the ...
Hi,I have enabled two properties to TRUEglide.ldap.authenticationglide.ldap.user.autoprovision and i tried loading and transforming the test data which is not present in Service|Now . It did not create user record. Can anyone please suggest or point ...
Hello!I have created a task in my flow and I need to set the Due Date to be 7 days prior to a date that is already defined on my Trigger Record.Would I need to create a flow variable for this?I am still working on my scripting, so any help you can o...
Hi folks, Working on a script to bring in some JSON from a webhook and populate a table with it. One of the JSON fields is called 'class' and when I reference it in my script, I am getting the error below:and it breaks another script I am working on...
Has anyone else run into the issue of when an Additional comment is added to a Universal Request and a child Incident or HR Case is created, the Additional comment is copied from the Universal Request to the child ticket and the system replaces it wi...
Hi, I am working on a UI Page for a custom app from an onChange client script. I got everything working. Based on a choice field which is set as mandatory, if a user selects an option then a UI Page popups up in and displays additional fields for t...
Hi AllHow to create an ACL to disable list editing on incident tableThanks in advance
Hi All, I am trying to retrieve the username and update the value in discovered source user in a transform map runscript using function. Its returning sys_id than its value. Below is the script I'm using, function setDiscoveredSourceUser() { var...
Hi community, We are facing issue on RITM level which the stage and state got closed complete which doesn't have any workflow attached to it this is strange we can't able to figure it out, can someone please help us on this issue. Thanks in advance. ...
I created a custom application inheriting the incident table. The state shows all the states for the admin of the platform/developer. However, any user with only the itil role can not see the Resolved state which has a value of 7. They can see every ...
Hi, I have an issue after an upgrade of the plugin Employee Center Core (v 31.0.1), i have no topics visible in my hr portal. Someone has a solution ? Regards,
Hi All, Home page is appearing twice please see the screenshot attached. Please suggest how to remove the homepage in portal view.Thank you.
Use Case:All tags created/assigned for Test table, I want to set the default visibility to certain Groups or Users and type Standard.And when assigning a tag in a list view I want to remove the Viewable by section so that the Name section is only dis...
I have a scoped custom application that has a record producer being used in a Service Portal page. The link to this page is quite long and has a lot of characters. Is there a way to shorten this URL to only a couple of characters maybe?I tried using ...
