Calling Flow designer in catalog task

MeghaM
Tera Contributor

Hi All,
This query is  regarding ,calling the flow designer in catalog task .But when we try to add the flow it says invalid reference. The flow is published and activated .

Can you please help me with this issue.

Thanks in advance .

Screenshot 2025-03-19 155040.png

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @MeghaM 

It appears that you created the flow on the SC Task table, but based on the details, it should have been added to the Catalog Item instead, which is incorrect.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@MeghaM 

the Flow should be based on Service Catalog Trigger and it should not be on sc_task

it should be this way and once you publish that then it will be available in that Flow field

AnkurBawiskar_0-1742381251736.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @MeghaM 

It appears that you created the flow on the SC Task table, but based on the details, it should have been added to the Catalog Item instead, which is incorrect.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Ankur Bawiskar
Tera Patron
Tera Patron

@MeghaM 

the Flow should be based on Service Catalog Trigger and it should not be on sc_task

it should be this way and once you publish that then it will be available in that Flow field

AnkurBawiskar_0-1742381251736.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader