Can agent assist be setup to search based on a specific field?

[vidhya_mouli]

Right now agent assist for change_request searches based on short description. But I want to include CI also. How can I do this? It does not allow me to choose CI here. What am I missing?

[Dr Atul G- LNG]

Try to create a new entry here and check if the CI is allowed or not.

[vidhya_mouli]

It does not allow me to add CI here. Even if I add other fields, it always uses only short description (even when I change the default).

[Dr Atul G- LNG]

Could you please confirm whether you are referring to Contextual Search? If yes, the changes might need to be made there rather than here.

[vidhya_mouli]

Yes it is Contextual Search