Can an Incident (or any task) be retrieved if it was accidently deleted?

[Rory OBrien]

I've been a "lite" admin and don't recall any capability to retrieve any task that was "DELETED".  Yes or No?

[OlaN · Accepted solution]

Hi,

Yes you can retrieve a deleted (Incident) record, navigate to System Definition > Deleted Records

[Rory OBrien]

Awesome.  I NEVER KNEW ABOUT THIS TABLE.

[OlaN]

Thank you. Would you mind marking my previous answer as correct?

[praneeth7]

Hi Rory OBrien, 

Simply navigate to system definition-->deleted records. there you can retrieve deleted records

Thanks&Regards