Can Catalog Item have [+] button to dynamically add variables by users on Service Portal?

[Aki18]

I would like to allow users to add variables on Catalog Item by clicking on something like [+] button as below.

Could someone please let me know how to implement this function on the Catalog Items/Record Producers?

Best Regards,

Aki

[kamlesh kjmar · Accepted solution]

Hi @Aki18 ,

For exact solution of what you are looking for, you will have to create a custom solution using widget which will be difficult to maitain.

I would suggest one similar option that servicenow provides OOB. Only look and feel will change but will solve your purpouse.

Use Multi Row Variable Set (MRV) Set for this.

Below is the link that explains how to use it

https://www.servicenow.com/community/developer-blog/exploring-the-multi-row-variable-set/ba-p/229153...

I Hope this helps.

Please mark this helpful if this helps and mark as correct if this solves your issue.

Regards,

Kamlesh

[kamlesh kjmar]

Look and feel wise, it will appear like this:

Click on Add button and you will be able to add questions. Repeat as many questions you need.

I Hope this helps.

Please mark this helpful if this helps and mark as correct if this solves your issue.

Regards,

Kamlesh

[kamlesh kjmar]

Hi @Aki18 ,

Could you please update if your issue is resolve ? If yes, then could you please help us close this thread by Accepting proper solution, so that this thread could close and help others with similar issue.

Regards,

Kamlesh