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Can i get the deleted business rules back?

coolgirl
Mega Expert

Hi,

        I have deleted a couple of business rule unknowingly, is there anyway I can get it back?

Thanks,

Sam

18 REPLIES 18

Jesper Sandberg
Tera Expert

Check your "deleted records" on the sys_audit_delete table.


Hi Jesper,


                      I dont see any of the business rules there?



Thanks,


Sam


Did you try searching for sys_script as table name? https://YOUR-INSTANCE.service-now.com/sys_audit_delete_list.do?sysparm_query=GOTOtablename%3Dsys_scr...



You could also check your update set or the default one if you did not create one, then you should be able to find the business rule you deleted, and in that find the script for the business rule.


Hi Jesper,


                      In the update set I am able to see the script in XML format, how can I get it in the original format.And I tried searching with   the table name in "deleted records" but there were no results.



Thanks,


Sam