- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2025 04:46 AM
I have a section on the record that have fields , based on other filed "true / false filed" I want to be able hide the section and the fields and show them on the primary section. I will attach photos
when it is false
as you can see the fields are on top
I want to hide them and show them in section when it is yes
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2025 07:20 AM
Although you can add same fields on form in multiple sections, it's not recommended.
Even if you use some UI policy logic to show/hide it will hide them only from 1 section and not from all
So please discuss this requirement with your customer.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2025 05:00 AM
As per the best practices, you shouldn't have a same field on the different places of the form.
Also you can hide or show the section but you can't change the field position i.e B/w different sections.
Regards,
Siva
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2025 05:47 AM
Hello @eyal abu hamad
You cannot change the position of the fields dynamically on the form. It has to be done manually only.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2025 06:24 AM
Hello @eyal abu hamad
THere is no option from service now where you cannot change the position of the fields dynamically on the form. It has to be done manually only.
Kindly mark my answer as helpful and please do accept this solution as i beleive it helped you .
Regards,
Abin chacko
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-27-2025 07:20 AM
Although you can add same fields on form in multiple sections, it's not recommended.
Even if you use some UI policy logic to show/hide it will hide them only from 1 section and not from all
So please discuss this requirement with your customer.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader