Can Links to Records be Included in a Report

[Richard101]

If a user creates a report of a list of changes, can a link to each of those changes be included in the PDF export? Ideally, the change number would be the URL to the record in ServiceNow.

[Mark Stanger · Accepted solution]

You cannot change the formatting of the PDF export so this is not possible currently.

Please mark this as the correct answer if I've answered your question.  Thanks!

[Richard101]

Thanks. I might have been presumptuous. The report doesn't have to be a PDF. I just assumed if it was at all possible it would be with that format. Can it be done with any other emailed format?

[Mark Stanger]

There isn't a way to do this with any of the exported report formats.  I'm not sure about Ahmed's solution below.  If that really does work you would need to create a new field like that for every single table you wanted to work this way (along with a business rule to populate that link each time).  You would also need to run a background fix script for every single table that you wanted to work this way to convert the existing data.

[Richard101]

Thanks, it sounds like something that would work and since it only calculates on insert since the sys_id doesn't change. But ideally I would like the link to have a readable display value. I will submit an enhancement request