Can someone explain me what is out of the box means in service now, please explain it in a very simple way with an easy example?
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‎04-09-2019 05:05 PM
Can someone explain me what is out of the box means in service now, please explain it in a very simple way with an easy example?
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User Interface (UI)
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‎04-09-2019 05:31 PM
Hi Raj,
Out of the box means that the feature was created and developed by the vendor.
In case of ServiceNow, an ootb (shorten) means that the application was not customized by you or did not receive any additions.
Makes sense?
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‎04-09-2019 05:38 PM
Thank you so much, No one has explained like this, this is a good information, thanks again.
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‎04-09-2019 11:51 PM
Hi Raj,
OOB(Out of Box) means already developed functionality by service now developers.
(you can compare with free PDI or your paid PDI) when you request to PDI(personal developer instance) you get a instance with some functionality i.e OOB
e.g when you create incident and when you assign to group and filling assigned to filed with some group member then your state of incident is changing as in progress.(OOB)
but now requirement is that when you assign group then assigned to field should become mandatory, then we do some configuration using client script or ui policy.(means we are customizing according our requirement which is not provided OOB.
Hope will help you.
