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Can't able to create flow in sc_req_item

krishnanara
Tera Contributor

I can't able to create a flow in sc_req_item. Can you help me what went wrong

 
 
 

Screenshot 2026-02-28 104655.png

4 REPLIES 4

Brad Bowman
Kilo Patron

You should use Application, Service Catalog as the trigger, instead of Record, Created or Updated.

 
 

 

Danish Bhairag2
Tera Sage

Hi @krishnanara ,

 

Could you please help me with bit more explanation as in what are you trying to achieve. Have you created a Catalog item or Record producer & upon submission of either you want your flow to be triggered. if yes then you don't need to select Record created or updated in the flow trigger section you can just select Service Catalog and in your catalog item/record producer under Process engine tab u can add ur flow under flow field.

 

Thanks,

Danish

yashkamde
Kilo Sage

Hello @krishnanara ,

 

ServiceNow does not permit building Flows directly on the sc_req_item table.
Instead of this change the triggering to service catalog OR to implement your logic, you can either script it within a Business Rule.

If my response helped mark as helpful and accept the solution.

miftikhar20
Kilo Patron

Hi @krishnanara,

See similar discussions and confirmed solutions here:

Flow Designer Trigger for sc_req_item Table Not Available in Scoped App
Why i cant choose the sc_req_item table
Flow Designer - How to use the sc_req_item table as trigger?


Hope they help!
If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.