Can't create ACL for case's Resolution Code
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-12-2024 07:54 AM
I am trying to add a new ACL for the OOB field Resolution Code for sn_customerservice_case but it doesn't show up as an option. Why?
1 REPLY 1

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-12-2024 08:01 AM
What scope is this field in? If you configure the field it should show what application scope it is a part of.