Can't login to developer instance

XoCedillo
Giga Contributor

Hi! I just received my credentials for a developer instance via email. When I tried to log in using the link provided in the email, I get the following error:

XoCedillo_0-1717517607951.png

Introducing the credentials manually produces the same error. 

The status in the Developer site appears like this:

XoCedillo_1-1717517717627.png

Is there a way to actually confirm that I have an instance assigned? 

 

1 ACCEPTED SOLUTION

Sid_Takali
Kilo Patron
Kilo Patron

Hi @XoCedillo Go to Manage Instance password and Reset the password from there.

SiddharamTakali_0-1717523789924.png

 

SiddharamTakali_1-1717523850874.png

 

View solution in original post

2 REPLIES 2

Sid_Takali
Kilo Patron
Kilo Patron

Hi @XoCedillo Go to Manage Instance password and Reset the password from there.

SiddharamTakali_0-1717523789924.png

 

SiddharamTakali_1-1717523850874.png

 

Hi @Sid_Takali,

I couldn't change the admin password as the instance action menu was not enabled. After some time, I received a new email with new credentials for a different instance so, I have access now.

Thanks for the support!