Can't move Flow action in Washington DC Flow Designer

Sergey Popov
Tera Expert

Hi all, 

 

In my Washington DC PDI I faced to the following issue.

When creating a Flow in the Flow Designer, trying to move an action (with drag-n-drop) does nothing.

In browser console there is a lot of various errors:

SergeyPopov_0-1708358050364.png

 

Did anybody experience the same issue?

 

Sergey.

1 ACCEPTED SOLUTION

Sergey Popov
Tera Expert

Well, I've resolved the issue. Whoever is on Washington DC - needs to upgrade all the apps here:
https://<instancename>.service-now.com/now/app-manager/home/tab/installed/sort/install_date/search/f...

In my case upgrading the app "Flow Designer - Designer" to v25.1.3 helped.

View solution in original post

7 REPLIES 7

Joatan Fontoura
Tera Guru

Hi!

I have the same issue: can't move my actions on Flow Designer. I've tried in two of PDIs running Washington DC release. Workflow Studio and Flow Designer applications are up to date. This solution didn't work for me.

I have another PDI running Vancouver and it's working fine.

🙁

Joatan, try this:

1. Go to Application Manager

2. Search for "Flow" in "Installed apps"

3. Update all the Flow Designer related apps.

 

This helped me to resolve the issue.

Hi, Sergey!

Yeah, you are right. I thought my Flow Designer was up-to-date, but still had something to do it. I just installed this last update and now it's working.

Thank you!!