Can't move Flow action in Washington DC Flow Designer

Sergey Popov
Tera Expert

Hi all, 

 

In my Washington DC PDI I faced to the following issue.

When creating a Flow in the Flow Designer, trying to move an action (with drag-n-drop) does nothing.

In browser console there is a lot of various errors:

SergeyPopov_0-1708358050364.png

 

Did anybody experience the same issue?

 

Sergey.

1 ACCEPTED SOLUTION

Sergey Popov
Tera Expert

Well, I've resolved the issue. Whoever is on Washington DC - needs to upgrade all the apps here:
https://<instancename>.service-now.com/now/app-manager/home/tab/installed/sort/install_date/search/f...

In my case upgrading the app "Flow Designer - Designer" to v25.1.3 helped.

View solution in original post

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sergey Popov 

 

If you provide steps to replicate, we can try  and guide you. 

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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1. Create a Flow in PDI

2. Add some steps

3. Press F12 to open browser console

4. Try to move some action upper or lower with mouse

5. See the errors in the console (provided on the screenshot)

Please also notice that I've upgraded the Workflow Studio to the latest version 25.1.1 and cleaned up the browser cache. It didn't help.

Hi @Sergey Popov 

 

This my console

 

AGLearnNGrow_0-1708368711769.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Sergey Popov
Tera Expert

Well, I've resolved the issue. Whoever is on Washington DC - needs to upgrade all the apps here:
https://<instancename>.service-now.com/now/app-manager/home/tab/installed/sort/install_date/search/f...

In my case upgrading the app "Flow Designer - Designer" to v25.1.3 helped.