We have a user who can attach a file to a form using the paperclip attachment icon but when she does, you don't see that the form has been attached.
However, if you submit the form and then go to the record, the file is there on the record.
She is one of our testers and this issue caused her to fail some tests until we found that she is the only one (to the best of our ability) who has this problem.
I Checked the property "List of roles (comma-separated) that can create attachments:" and it's set to public,snc_internal and she has the snc_internal role, so that's not the issue.
I tried a very basic user in my PDI with no roles listed and they were able to add an attachment and it showed on the form so I don't think it has anything to do with roles.
One of my co-workers was looking into this before me and he looked at ACLs and Business Rules. Most all the ACLs on sys_attachment are OOTB and the Business Rules look untouched. There are some new BRs on the sys_attachment table, but the condition on them look narrow in scope and shouldn't fire off to impact us.
Still researching the root cause.
Has anyone ever seen this before?
Any ideas of where to look?
Thanks in advance for any help you can offer!
