Can the short description field be autosaved when its changed?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-03-2024 01:46 PM
Is there a possibility to enable auto save when short description is changed while working on a case?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2024 07:25 AM
HI @Divya Suresh specifically you cannot be able to auto save a single field. You need to save or update the whole record. You can auto save the whole record using UI Policy https://www.servicenow.com/community/developer-forum/auto-save-a-new-record-in-a-form-with-ui-policy...
Please mark my answer Correct/Helpful
Regards,
Siddharam
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-04-2024 09:31 AM
Hi @Divya Suresh ,
You can make the form to save on its own when short description field value changes:
Write a onChange Client script on short description field:
Script:
g_form.save();
So basically when user types something on short description and moves the cursor to next field it just auto saves without clicking a UI action.
Please mark my answer Correct/Helpful if it resolved your query