Can we capture previous value in metric definition table?

[Kiddy]

Hello 

can we create a metric definition to capture previous value of a field change ??

[Ankur Bawiskar]

Hi,

I think you cannot

check this links though; it may help

https://servicenowscholar.com/2019/07/24/add-previous-value-to-metric-form/

https://community.servicenow.com/community?id=community_question&sys_id=c15f8fe1dbdcdbc01dcaf3231f96...

Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

[Shrutika Surwad · Accepted solution]

hey,

please check following thread

https://community.servicenow.com/community?id=community_question&sys_id=fda903e5db5cdbc01dcaf3231f96...

Thanks,

shrutika