Can we disable Service catalog task email notifications when a group is being assigned to task?

Sreenivas18
Kilo Contributor

Team,

As part of my workflow a catalog task will be created & a group will be assigned to fullfill the tickets based on assignment rules & by default an email notification is being sent to all members of assignment group. Is it possible to disable this email notification & send a email notification to the user who has been assigned to task(person whose name is present in 'assigned to ' tab) & person will be part of assignment group?

5 REPLIES 5

That should be a separate notification. It is OOB.