Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Can we disable Service catalog task email notifications when a group is being assigned to task?

Sreenivas18
Kilo Contributor

Team,

As part of my workflow a catalog task will be created & a group will be assigned to fullfill the tickets based on assignment rules & by default an email notification is being sent to all members of assignment group. Is it possible to disable this email notification & send a email notification to the user who has been assigned to task(person whose name is present in 'assigned to ' tab) & person will be part of assignment group?

5 REPLIES 5

That should be a separate notification. It is OOB.