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10-13-2022 02:47 AM
Hi All,
can we remove snc_internal role from the ACLs? This role got added to the ACLs along with the HRSD plugin installation , nd now we are facing issue with the access. Please le us know if anyone faced this before.
Any help is appreciated.
Thanks,
Devika
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10-13-2022 02:59 AM
You should absolutely not remove it without deeper analysis IMO.
It means you have installed the "explicit roles" plugin. I believe it might be installed as part of HRSD installation. This happens for CSM as well.
This plugin creates "snc_external" and "snc"internal" roles. All existing users should have the "snc_role" added automatically I believe.
A user cannot have both roles at the same time.
See here for more info:
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10-13-2022 02:53 AM - edited 10-13-2022 02:54 AM
There's a related question already available in the community, you can check this link - https://www.servicenow.com/community/it-service-management-forum/why-quot-snc-internal-quot-is-autom...
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10-13-2022 02:59 AM
You should absolutely not remove it without deeper analysis IMO.
It means you have installed the "explicit roles" plugin. I believe it might be installed as part of HRSD installation. This happens for CSM as well.
This plugin creates "snc_external" and "snc"internal" roles. All existing users should have the "snc_role" added automatically I believe.
A user cannot have both roles at the same time.
See here for more info:
