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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Unable to update assigned to on list edit. Security prevents editing the field. Unable to update assig... Read More Developer forum Method failed: (/api/now/table/incident) with code: 401 - Invalid username/password combo Issue: "User is not au... Read More Developer forum Can an SN notification include the email thread? Hi developers, So, in normal everyday email use, we cr... Read More Developer forum automate network folder deleation Hello!We currently auto generate ServiceNow tickets requesting user profile folder ... Read More Developer forum Create a new category for the standard change template. Hello, I created a "Category" on the standard change t... Read More Developer Advocate Blog ServiceNow Meets Smart Glasses: Live-Coding a Scripted REST API Proof of Concept What if a P1 incident ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More Federal and U.S. Public Sector SNUG ServiceNow AI Summit - Dallas ServiceNow AI Summits are free two-day events where you can turn curiosity into cap... August 17-August 18, 2026 6:00 AM Irving Convention Center at Las Colinas, West Las Colinas Boulevard, Irving, TX, USA Read More HAM events Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Looking to get hands-o... August 17, 2026 6:00 AM Read More SPM events Dallas Learning Lab: Autonomous IT: Your Roadmap to Zero Looking to get hands-o... August 17, 2026 7:00 AM Read More CMDB events Dallas Learning Lab: Unlock Value with AI-driven CMDB Data Foundations Looking to get hands-o... August 17, 2026 7:00 AM Read More SAM events Dallas Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Looking to get hands-o... August 17, 2026 7:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

ATF - Shared Parameter on Test basis

Currently, once we enable the "Parameterized Test" option on a test, all shared parameters defined in the system automatically become available and show up in that test.Is there anyway ServiceNow allows to remove or add existing shared parameters on ...

  • Question

Resolved! How to Automate Standard Change Template creation through ATF

How to Automate Standard Change Template creation through ATF?   I don't want a serverside script to create standard Change Template. While entering Change Request values not able to find the field values in 'std_change_proposal' template

  • Question
  • Automated Test Framework

Resolved! Create a report in ATF

Hello SNOW developers, I am wondering how I can create a report in the Automated Test Framework? I'm having trouble figuring out how to input values into these fields in ATF. I tried "set component values (Custom UI)" but that functionality didn't f...

  • Question
  • Automated Test Framework

Disable Attachment Upload on Service Portal for Closed RITM

Hello Team,I am working on a requirement to disable the attachment upload option on the Service Portal once a Requested Item (RITM) reaches a closed state (such as Closed Complete).The expectation is that after the request is closed, users should not...

  • Question

ServiceNow PDI Reclamation Rules: Avoid Losing Access

Your ServiceNow Personal Developer Instance can be reclaimed if it is old enough and you have not logged in directly within the required time. Since July 11, 2026, ServiceNow has begun applying its updated PDI reclamation policy to inactive instances...

  • Article

Can an SN notification include the email thread?

Hi developers, So, in normal everyday email use, we create an email chain for a particular thing. Person A sends an email to Person B and C, and all 3 would hit "Reply all" to the latest email. And so, you can click into the latest email and scroll d...

  • Question

Creating a guided tour for an existing record or record in process

Many if not all of the guided tour example scripts I have seen center on creating a new record.  IN this particular case, I want to create a tour that takes an existing record and moves it forward in the workflow. Here is the problem.  If I decide to...

  • Question

Resolved! How to remove "Continue Shopping" and "Save as Bundle" button from sc_cart page in service portal (London version)?

In service portal, I need to remove "Continue Shopping" and "Save as Bundle" button from sc_cart page. Once I click on view cart button, it takes me to this sc_cart page. The OOTB widget for this page is sc-shopping-cart-v2 (SC Shopping Cart). I can'...

  • Question
  • Service Portal Development
  • Team Development

automate network folder deleation

Hello!We currently auto generate ServiceNow tickets requesting user profile folder cleanup for terminated or inactive users. The clean up process is manual now, and we're looking to automate the clean up task. What is the best approach to delete this...

  • Question

UI Builder client handler how pass url

Hi team, I want pass url in UI Builder client handler.when hardcoded its redirecting but there multiple upper instance UAT, Prod , it is not proper to hardcode. please suggest a solution call url of current instace to UI Builder client handler

  • Question
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