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12-21-2025 05:53 PM
hi, i have a custom table whereby theres column:
column A: building code
column B: building name
in the catalog item, is there anyway i can display both in one variable? tried ref_ac_columns but its not working
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12-21-2025 07:01 PM
if you use reference or list collector you can use ref_ac_columns so that when user types they see both the columns, but after selecting the record they will only see the value of field which is marked as Display=true
Instead if you use Lookup Select Box variable and point to that table you can show both columns
Something like this -> specify the columns in Lookup label fields as comma separated
After Selecting the record you will see both the columns
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-21-2025 06:05 PM
can you share what you have used while trying ref_ac_columns ?
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Kaushal Kumar Jha - ServiceNow Technical Consultant/Developer
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12-21-2025 06:07 PM
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=building_code;building_name,ref_ac_columns_search=true
however.......once the user selects the record, only the table single display value is shown in the field........ because snow reference fields can only display one display value after selection .......you cannot have a two field display in that single reference variable by default.......
If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.
Kaushal Kumar Jha - ServiceNow Technical Consultant/Developer
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12-21-2025 07:01 PM
if you use reference or list collector you can use ref_ac_columns so that when user types they see both the columns, but after selecting the record they will only see the value of field which is marked as Display=true
Instead if you use Lookup Select Box variable and point to that table you can show both columns
Something like this -> specify the columns in Lookup label fields as comma separated
After Selecting the record you will see both the columns
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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12-22-2025 07:05 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
