Can we sort the records in a related list of Incident table in descending order of 'sys_created_on' through "scripting"?

[geena]

I tried using business rule and client script(OnChange) but the records are not getting sorted.

 

[Brad Tilton]

You shouldn't need to use a script as you can control the default sort order for a list through the ui. The user will be able to override it with their own preference, though.

[geena]

Thank you Brad Tilton.I tried to set default sort order using '&sysparm_order=sys_created_on &sysparm_order_direction=desc'.But its not getting sorted.On impersonation also I want the sorting to be reflected.

[Brad Tilton]

Hmm...you could try creating a default filter for the related list that includes a sort here, or use a client script like this.

[Baala T]

Hi Geena,

I hope you have found this already, if not please do refer this link

https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/list-administrat...

Regards,
Bala T