Can we use single API for ebonding to create/update Incident, request, case in Service Now?

[Priya Singh 2 2]

Hi Team,

Can we use single API to create/update incident/request/case in service ebonding.

How we can approach this requirement in service, please provide step by step guidance if there any?

Thanks 

[palanikumar]

You cant handle it using table api. For table api the url changes for each table.

Alternatively you can created Scripted Rest APIs and handle the operation using the request payload. Refer the below URL to know more about Scripted Rest APIs

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/custom-web-services/...