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06-19-2023 01:30 PM
Hello everyone,
I have a requirement to filter out some of the requests and request items (based on the subject) in the view I just created. I know I can create a filter after they select the view but they wanted to simply select the view and have the view correct. Is it possible to add anything to the filter other than active is true?
thanks so much!
Gemma
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06-19-2023 01:43 PM
Yes! You want to edit the module link by clicking the little pencil icon:
...and then adjust the filter:
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06-19-2023 02:02 PM
Hi @Gemma4
Unfortunately ServiceNow does allow to configure filter based on views. You can only change the columns or data that is showed on the list based on views
An alternative approach would be to create separate modules with different filter on each module as is done OOB on incident table shown below
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06-19-2023 01:43 PM
Yes! You want to edit the module link by clicking the little pencil icon:
...and then adjust the filter:
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06-19-2023 02:02 PM
Hi @Gemma4
Unfortunately ServiceNow does allow to configure filter based on views. You can only change the columns or data that is showed on the list based on views
An alternative approach would be to create separate modules with different filter on each module as is done OOB on incident table shown below
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06-22-2023 07:57 AM
Thanks you so much for the feedback! Yes I created modules already with different filters and appreciate the feedback on the filters to confirm they are working as designed. Thanks again!