Can you add a filter to a custom list view?

Gemma4
Mega Sage

Hello everyone,

I have a requirement to filter out some of the requests and request items (based on the subject) in the view I just created. I know I can create a filter after they select the view but they wanted to simply select the view and have the view correct. Is it possible to add anything to the filter other than active is true?

thanks so much!

Gemma

 

 

ProjectMangtList.png

2 ACCEPTED SOLUTIONS

jMarshal
Mega Sage
Mega Sage

Yes! You want to edit the module link by clicking the little pencil icon:

jMarshal_0-1687207368658.png



...and then adjust the filter:

jMarshal_1-1687207406459.png

 

View solution in original post

Manmohan K
Tera Sage

Hi @Gemma4 

 

Unfortunately ServiceNow does allow to configure filter based on views. You can only change the columns or data that is showed on the list based on views

 

An alternative approach would be to create separate modules with different filter on each module as is done OOB on incident table shown below

ManmohanK_0-1687208513432.png

 

 

View solution in original post

3 REPLIES 3

jMarshal
Mega Sage
Mega Sage

Yes! You want to edit the module link by clicking the little pencil icon:

jMarshal_0-1687207368658.png



...and then adjust the filter:

jMarshal_1-1687207406459.png

 

Manmohan K
Tera Sage

Hi @Gemma4 

 

Unfortunately ServiceNow does allow to configure filter based on views. You can only change the columns or data that is showed on the list based on views

 

An alternative approach would be to create separate modules with different filter on each module as is done OOB on incident table shown below

ManmohanK_0-1687208513432.png

 

 

Thanks you so much for the feedback! Yes I created modules already with different filters and appreciate the feedback on the filters to confirm they are working as designed. Thanks again!