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09-19-2016 03:28 PM
I'm trying to alter the auto-accept conditions from the defaults, $1,000, and am running into issues. In the Worflow Editor I've made several alterations each time when I go and create a test request I get:
Request automatically approved for total price <= $1000
Currently I've set the condition to $10k, but still get the message above when creating a test request:
I've altered the System Policy > Rules > Approval > Catalog Request Approval giving it the condition:
price>2000^approval=not requested^EQ
but this value similar to the one in the Workflow doesn't appear to be used in the automatic-approval consideration. If someone could give me some suggestions as to why this might be failing, how I can debug this or, how to proceed I'd very much appreciate it.
This is for Geneva, currently this is being worked out in our dev branch. The dev branch contains and appears to unfortunately be using some demo-data caused by previous development work using this as a dependency.
Solved! Go to Solution.
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09-23-2016 03:05 PM
michael.ritchie Found it, and thank you, the workflow has a Set Values: Automatic Approval. The default value for this is:
comments=Request automatically approved for total price <= $1000^EQ:
which is where it's being set, and not the previous stage the 'If' statement. All good, thank you much.
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09-20-2016 06:54 AM
Yigal, Approval rules don't work with workflows so you will need to edit the workflow itself. I see from your screenshot that you edited the name of the activity, but please confirm you changed the actual condition in the workflow:
If you did change this, please post a screenshot of this workflow activity from your workflow so I can try to help further.
Please mark this post helpful or correct if it solved your issue.
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09-22-2016 03:41 PM
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09-22-2016 06:33 PM
Hello Yigal, did you make sure you published the workflow? Otherwise, it will be using the published version prior to your checkout.
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09-22-2016 07:17 PM
Hi Siva,
Yes, definitely, it was published, and re-published each time I get the approval for $1,000 as opposed to the custom condition I set.