Cannot Find Additional Comments field
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04-10-2024 12:54 AM
HI everyone,
i'm using flow designer, but i cannot find the field additional comments on the 'wait for condition' , does anyone know why is that?
my use case is to check if the additional comments changes on the HR case form, and update the form further.
regards,
Kartikey
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04-10-2024 01:53 AM - edited 04-10-2024 01:54 AM
Hi @kartikey ,
Additional comments and Work Notes are journal fields and are not stored in the actual table where they are visible but are present in the 'sys_audit' table. So, basically you have to look up record/records by putting a condition like Table Name is 'sn_hr_core_case' Field name is 'comments' Document Id is Triggered Record sys_id . Please refer to the below images for a detailed understanding of the above points.
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Thanks,
Astik