Hello,
I created code that inserts a new record in a custom class. This class is a child class of cmdb_ci. The code looks like this:
new_si_support_record = new GlideRecord('support_ci');
new_si_support_record.newRecord();
new_si_support_record.po_number = "po number";
new_si_support_record.model_id = cmdb_model_sys_id;
new_si_support_record.operational_status = 1;
new_si_support_record.name = "some name";
new_si_support_record_sys_id = new_si_support_record.insert();
This does not work. When I change the first line to:
new_si_support_record = new GlideRecord('cmdb_ci');
it does work.
The support_ci table is created in its own application/scope. So I checked the settings for application access on the table and enabled everything to be sure.
But still, I was unable to create a new record in the 'support_ci' table.
Because I am able to insert records into the cmdb_ci table, I assume the code is correct and the 'cross scope privileges' are sufficient.
What could be wrong?
