Cannot install sn_azure_ad_spoke in development instance

User7113
Tera Expert

According to the description here:

https://store.servicenow.com/sn_appstore_store.do#!/store/application/d52e996e870203005cae7d5e27cb0b08/3.6.0?sl=sh

"Automatically entitled on customer sub-prod instances without purchase or license"

 

So I don't know why it cannot be installed on the Developer Instances. I have tried installing it through the Developer Portal too, using the Integration Hub installer however that does not seem to work at all as well. 

 
1 ACCEPTED SOLUTION

This is not the correct answer. I did mention in the original post "I have tried installing it through the Developer Portal too, using the Integration Hub installer however that does not seem to work at all as well." However that seemed to get ignored in the replies below. I was not asking for a 'standard' reply but looking for a solution to my problem or at least another example where someone had experienced something similar. I will reach out to ServiceNow as the installer did not install everything that is written on the developer portal plugin installation. 

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8 REPLIES 8

User7113
Tera Expert

This is not the correct answer as it is listed on the developer portal as a plugin that can be activated. 

find_real_file.png

It would have saved time if you would have provided this information immediately. The answers given here are correct, because not all plugins are installable on a PDI and you mentioned the 'store' and 'customer-instances' and because of that got the 'standard' reply you got.

Reach out to SN if the plugin didn't install or didn't install completely, because the community is not able to tell you what went wrong after you clicked 'activate' on this list (unless you may got an error message or something like that).

If my answer helped you in any way, please then mark it as helpful.

Mark


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

This is not the correct answer. I did mention in the original post "I have tried installing it through the Developer Portal too, using the Integration Hub installer however that does not seem to work at all as well." However that seemed to get ignored in the replies below. I was not asking for a 'standard' reply but looking for a solution to my problem or at least another example where someone had experienced something similar. I will reach out to ServiceNow as the installer did not install everything that is written on the developer portal plugin installation. 

Sherman Ignacio
Tera Contributor

Hi @User7113 ,

 

Have you found a solution on this? Mine is the same. After I install the professional pack, I cant use the Azure DevOps Board spoke