Cannot log into my developer instance

David Barclay · ‎12-08-2023

Hi,

I cannot log into my developer instance. When I try to, it is forcing me to change my password, however it has locked my userID as "admin" and won't let me change it. My ServiceNow ID is not "admin." Can anyone help?

Dr Atul G- LNG · ‎12-09-2023

Hi @David Barclay

You can reset the admin password and once you login you can change the specific user password as well.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎12-11-2023

Hi @David Barclay

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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