Cannot make variables in variable set public

[avikdg]

Hi ,

I am trying to make a public cms page through which user will access a catalog item . I have tried this link :-

ServiceNow KB: Making a record producer and catalog item public on a CMS page (KB0551300)

This is working if I have variables defined independently but once I am using the variables in a variable set it is not working

Thank you in advance

Avik

[Gowrisankar Sat]

Two things to check:

Check if you added the variable set in the catalog item.

Check if the marked columns are made true in variable set?

[avikdg]

Hi ,

Unfortunately this did not work . The variable set is added to record producer .

[felladin]

Hello,

Have you read this? https://hi.service-now.com/kb_view.do?sysparm_article=KB0551300

I just found it now, when looking into making record producers public.

You may also be helped in looking at the Read, Create and Delete fields for variables.
Open the list of variables, add the columns Read, Create and Delete; manually type in public on each.

With regards
Anton Vettefyr

[avikdg]

Hello,

I ave tried this earlier but the problem is when the variables are embedded in a variable set in that case I am unable to make them public even though the variables in the variable set are marked as public.

Thanks,

Avik