Cannot save password in Basic Auth Profile

[Shalika]

Due to the recent changes in Jira the authentication password length has increased. Due to this I am not able to save the password in Basic auth profile in ServiceNow. How to increase the length of the password field. I tried to increase the length by configuring dictionary and increasing the length but it seems not to work. 

Please help

[raja_5]

Hi @Shalika ,

I have the changed the length to 500 and tried and it worked for me 

[CarlaP]

Hi Shalika,

An alternative approach is to store hashed passwords instead of plain text in your Basic Auth profile. This enhances security and might bypass the character limit issue.