Capture user input in catalog task with custom fields

Adithya M
Tera Contributor

I have a scenario where a RITM has multiple catalog tasks and is assigned to a user. User has to input information for various tasks, but the necessary fields are not included in the standard task table (sc_task). Creating custom fields on the table for every task leads to an excessive number of columns and it is not always be the preferred solution. Is there a way to take input from the user on each task without creating custom fields in the sc_task table?

1 REPLY 1

Mahathi
Mega Sage
Mega Sage

Hi @Adithya M ,

You can configure these fields in the RITM and get the input from users.

You can also decide on which field should be visible in which catalog task while configuring it in the workflow.

 

If my answer helped in any way, please mark it as Correct & 👍Helpful.

 

Thanks,

Mahathi