Catalog Client Script to set reference field to current user

[matthew_strecke]

I am working on a SC item and I need to populate the name field (reference field) with the current user when a certain item is picked on the SC item. This is my code so far but I can't seem to get it to work. Any suggestions?

function onChange(control, oldValue, newValue, isLoading) {

  if (isLoading || newValue == '') {

  return;

  }

  var myself = g_form.getValue('voicemail_for_who');

  var id = g_form.getValue('name');

  if(myself == 'Myself') {

  var user = new GlideRecord('sys_user');

  user.addQuery('sys_id',id);

  user.query();

  if (user.next()) {

  g_form.setValue('name', user.name);

  }

  }

}

[Pradeep Sharma]

Hello Matthew,

Is the ID field a reference field?

Note: Client scripting uses either data available on the client or data retrieved from the server. Use client data as much as possible to eliminate the need for time-consuming server lookups. The top ways to get information from the server are g_scratchpad, and asynchronous GlideAjax lookup.

http://wiki.servicenow.com/index.php?title=Client_Script_Best_Practices#gsc.tab=0

[matthew_strecke]

The id field is the variable I stored the reference field. The name field is the field I am trying to populate with the current user/logged in user. Whenever myself is selected, I want the name field to populate with the logged in user.

[Pradeep Sharma · Accepted solution]

You need not do GlideRecord in that case. You can fetch the logged in user info at client side with help of g_user.

Please try with below script.

function onChange(control, oldValue, newValue, isLoading) {

  if (isLoading || newValue == '') {

  return;

  }

  var myself = g_form.getValue('voicemail_for_who');

  var id = g_form.getValue('name');

alert(myself); //This is for testing purpose to check what value you get in myself variable.

  if(myself == 'Myself') {

g_form.setValue('name', g_user.userID); //use this if name is a reference field

g_form.setValue('name', g_user.userName;); //use this line if name is a string field.

}

}

Reference:

GlideUser (g user) - ServiceNow Wiki

[Pradeep Sharma]

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