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‎02-14-2024 05:52 AM
I have a catalog look-up definition created to populate the user's manager, user location, and user's manager's location based on the employee name selected. These definitions work when I select an active user but these are not working for an INACTIVE user. Does anyone know the reason?
Solved! Go to Solution.
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‎02-14-2024 05:57 AM
Do you want to populate in Catalog Form on form or in backend?
If on portal, use the auto populate feature on variable level.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-14-2024 05:57 AM
Do you want to populate in Catalog Form on form or in backend?
If on portal, use the auto populate feature on variable level.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-14-2024 06:02 AM
Thank you, it worked!