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PDI instance is offline and can't open

Hayato Shiratak
Tera Contributor

‎02-13-2024 06:07 PM

I am having trouble because my PDI instance is offline. Does anyone know the solution?

HayatoShiratak_0-1707875593035.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-14-2024 04:41 AM

Hi @Hayato Shiratak 

 

There is no PDI support available from SN.

 

It is very common issue from last 2-3 days.

If you can wait for few hrs, please wait and possibly you will get PDI back.

If not, then release this instance and take a new one and take regular back up to avoid any issue. 

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Adarsh Verma03
Tera Contributor

‎02-14-2024 05:56 AM

Hi @Hayato Shiratak ,

 

If your instance is offline and won't wake up, you can try releasing the instance and requesting a new one if you don't have important data...

 

1. Navigate to Release instance> why are you releasing your instance?

2. Please select an option>(as per your issue)

 

 

If my response is useful, please mark Helpful

 

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