Catalog Flow Enhancement

[purdue]

Hello,

We have a existing flow that has 2 variables employee number and end date and they would like to make the following changes.

Check to see if existing ritm exists for the user.   If not then continue with the flow like normal.   If exists create a new ritm with the new end date and set the old ritm to closed incomplete.   Then add a worknote with new end date variable.   Any assistance is appreciated.   

[SAI VENKATESH]

Hi @purdue 

Attached are the images you can follow the similar pattern

Thanks and Regards

Sai Venkatesh

[purdue · Accepted solution]

Hello,

Appreciate the response.   What about the ritm generation.   So if the ritm is found then we need to create a ritm with the end date and employee number variables.  Not sure how to pass the variables and generate the ritm manually.

Thanks,

Chad

[purdue]

Hello,

Also we are looking for ritm's that exist otherwise proceed normally.   So screenshot 2 should be sysid is the trigger.

Thanks,

Chad

[SAI VENKATESH]

Hi 

Ritm generation ----> the flow will be triggered when we submits the catalog item .

For Example if I am writing the flow for catalog item " community Practice" then once I submits the catalog item the flow will be triggered and if existing RITM with same catalog item exists for that user then it will make the old RITM's closed incomplete 

And the new variables(the variables while we submitting) we can access them and we can use whenever needed

Thanks and regards

Sai Venkatesh