Catalog Item form fields do not bring data for dropdown selection for some impersonated users in sp

[NatG]

Hi all, 

We have created a catalog item where fields data is brought from some table's fields.  All works fine if i am a System Admin, i can see all dropdown values in Now Experience and SP.

Issue: if i impersonate some other user - form fields are empty, no drop down, no values to select from in Now Experience and SP.  Catalog item Access is set up to "Available to any user".

Thank you for any info which might help.

Natasha

[Sai Kumar B]

@NatG 

This happens if other users don't have read access to the table fields. You can verify the access by going to the security rules defined on tables you referred in catalog item for variables.

If I could help you with my response you can mark it as helpful and correct as it benefits future viewers
Thanks,
Sai Kumar B
Community Rising Star 2023 & 2022

[NatG]

Hi Kumar, 

Thank you for your reply.  Where i can see security rules defined on table.  Tried ACL - but my table is not there

Thank you

[NatG]

I actually found this under Security in my app. Looks like all three tables allow user to read records.

[Sai Kumar B]

@NatG 

Can you impersonate that user and check if he can see those table records?