Catalog Item Link In Send Email Action in Flow Designer

Mike15
Tera Contributor

Hello Community

@Ankur Bawiskar @Mark Roethof 

We are planning to send a catalog item link through "Send Email" in Flow Designer ,How can we configure this as hyperlink in send email ?

Reg

Mike

1 ACCEPTED SOLUTION

Hi,

just trigger the event using 1st screenshot

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

20 REPLIES 20

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

you better use event based notification instead of Send Email action since there are some limitations for Send Email action

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello @Ankur Bawiskar 

Yes ,We thought of but client adamant for flow designer 

I want to pre populate some variables from user Table so when manager click on link He/she will be auto populated with some variables data ?

Can we achieve this ? Any Inputs ?

Hi,

I doubt; I haven't tried by running the flow

try to get the source code

From there pick the value present which I highlighted and use in sys_id={{fd_transform:81018c7e-edb1-4be5-b73c-2cdcc498051c}}

find_real_file.png

find_real_file.png

find_real_file.png

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Mike 

Hope you are doing good.

Did my reply answer your question?

If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello @Ankur Bawiskar 

To make it More simple i want to implement below use cases in flow designer 

Mail script to display the event information on service catalog

Above soln provided by u need to replicate through flow designer